Pawp: 24/7 Vet & Pet Care

4.6
2.13K reviews
50K+
Downloads
Content rating
Everyone
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About this app

As featured in Forbes, NBC, Money, People, Insider, and Variety, Pawp is an online vet clinic that puts an expert in your back pocket so you’re never alone when it comes to your pet’s health. Pawp’s pet care membership provides dogs, cats, and their parents unlimited access to a team of veterinary doctors and nurses who are available 24/7 via video and text. Pawp’s virtual care team uses empathy and expertise to provide a personalized care experience for dogs and cats whether they’re sick, healthy, or in-between. Ask a vet anything about your pet’s health, nutrition, and behavior and receive real-time advice you can trust.

CONNECT WITH A VET 24/7 & TALK TO SOMEONE YOU CAN TRUST
Chat with our expert team of veterinary doctors and nurses from the comfort of your home — or anywhere — day or night. Pawp offers on-demand pet advice meaning there’s no weeks-long wait to get an appointment. Get vet help when your pet needs it, don’t wait for office hours.

GET UNLIMITED APPOINTMENTS & FOLLOW UP ON YOUR SCHEDULE
You can text or video chat with licensed veterinary professionals as many times as you need to. Ask a vet your everyday pet questions as well as seek advice for urgent and emergency issues. Get a second opinion that isn’t the search engine. Ask follow-up questions when they come to your mind.

ASK A VET ANYTHING — WHETHER IT’S URGENT OR YOU NEED A GUT CHECK
Pawp’s care team is filled with knowledgeable and understanding pet professionals in areas like health (vomiting, diarrhea, injury, infections) as well as nutrition (weight loss, food choice, allergies), and behavior (new puppy and kitten questions, cat hiding, or dog spraying).

GET PERSONALIZED & ACTIONABLE PLANS FOR ONGOING CARE
We make sure your pet’s care doesn’t stop when their Pawp visit is over. Our care team will make sure you have the tools you need to give your pet the care they deserve. Each visit results in actionable (and achievable) tasks you can complete to make sure your pet’s ongoing health remains a priority. These can include exercise recommendations, vet-approved resources, and relevant products our experts swear by.

HOW PAWP WORKS
- Download the Pawp vet app
- Become a Pawp member
- Talk to a vet whenever you need
- Get ongoing support, treatments, and advice
- Give your pet the quality pet care they deserve

Privacy Policy: https://pawp.com/privacy-policy
Terms of Service: https://pawp.com/tos
Updated on
Apr 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 5 others
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
2.07K reviews
Lorinda Dixon
November 23, 2023
I got a free year so decided to sign up. For the most part, it seems good. You can talk to an emergency vet whenever, get a care plan, and so on. However, it won't let me add notes about my pets. My cat needs a specific flea and tick medication due to skin allergies, but it won't allow me to specify that, and it automatically matches you with a flea and tick medicine that you can't change. I also can't go back and add allergies or anything else after completing the original assessment.
15 people found this review helpful
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Pawp, Inc.
December 20, 2023
We're sorry to hear you've had a negative experience with Pawp. Please reach out to our Support Team at support@pawp.com for further assistance!
Arlenn Bookout
October 26, 2023
Very disappointed with the service and the charges. I have placed a complaint with the BBB. The customer service is rude and of no assistance. I've had multiple attempts and tried calling the number to actually speak to someone and all they send is a text to chat. Will not reccomend at all. I also had an experience with an incorrect diagnosis. I almost freaked out. I sent the same pictures and videos to another service and received the correct guidance unlike here.
43 people found this review helpful
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Pawp, Inc.
December 20, 2023
We're sorry to hear you've had a negative experience with Pawp. Please reach out to our Support Team at support@pawp.com for further assistance!
Richard Almash
October 31, 2023
This app was part of a promotion from T-mobile. I quickly realized the services offered would not meet my needs and never used it. I was very surprised to learn they charged me for a year renewal. I immediately attempted to contact customer service, which they make it difficult to do, and was told they would cancel my account but not refund my money on an account that have never been used. Be very aware of what you are getting into before you download this app!!
8 people found this review helpful
Did you find this helpful?
Pawp, Inc.
December 20, 2023
We're sorry to hear you've had a negative experience with Pawp. Please reach out to our Support Team at support@pawp.com for further assistance!

What's new

This release is packed with bug fixes and performance improvements for you and your pet to enjoy.